General terms and conditions of Weitblick Naturerlebnis GmbH

§ 1 Scope of the General Terms and Conditions

(1) Weitblick Naturerlebnis GmbH, Unter den Eichen 5, Haus G, 65195 Wiesbaden (hereinafter referred to as “operator”), operates the Neroberg climbing forest in Wiesbaden, Neroberg 1, 65193 Wiesbaden (hereinafter referred to as “climbing forest” for short).
The following general terms and conditions apply to the use of the climbing forest by the user in the version valid at the time of use.
(2) Each user confirms with his signature that he has read the general terms and conditions and agrees to them. The legal guardians of a user under the age of 18 also recognize the general terms and conditions and confirm that they have discussed them with the underage user before using the operator's offers.

§ 2 Authorization of use

(1) The use of the climbing forest is subject to a fee.
(2) The prices for use can be found in the respective valid price list and refer to the specified duration of use of the facilities (“climbing time”).
(3) The “climbing time” consists of 30 minutes of safety instruction and 2.5 hours in the climbing forest. The equipment must be returned after three hours. Use begins with instruction.
(4) Care key for children's course:
Children aged 4 and over are allowed to climb in the children's course. Adult supervision must be guaranteed as follows. Children aged 4-5: One adult supervises up to 3 children at a time. Children from 6 years: One adult supervises up to 8 children at a time.
(5) Supervision key for high courses:
Children aged 6 and over are also allowed to climb high courses with the appropriate age rating. Children under 12 must be accompanied by an adult on the high courses.
6-7 year olds need a companion to climb through the courses. One adult can accompany up to 3 children. Accompaniment from the ground is also possible for 8-11 year olds. One adult can accompany up to 6 children.
(6) Children up to the age of 12 may only use the climbing garden under the supervision of a legal guardian or another adult authorized to supervise.
(7) Young people aged 12 and over may only use the climbing garden after presenting a corresponding written declaration of consent from their legal guardian. The form to be used exclusively for this purpose is available at the checkout, can be downloaded from the website or sent by post or fax upon request.
(8) Groups of underage users must be accompanied by an adult group leader who is authorized to supervise. It is the responsibility of the adult group leader to obtain the consent of all legal guardians of the underage group members before using the climbing garden.
(9) People who suffer from physical or mental limitations that pose a danger to their own safety or the safety of other people when using the climbing forest are not allowed to enter the facility.
(10) People who weigh more than 100 kg are not allowed to use the facilities.

§ 3 Liability

(1) The use of the facility and the operator's premises involves risks and is at your own risk, risk and responsibility.
(2) Climbing is a dangerous sport and therefore requires a high degree of caution and personal responsibility. The extent of personal responsibility is determined in particular by Section 4, which every user must observe.
General terms and conditions of Weitblick Naturerlebnis GmbH
(3) Every user must show the greatest possible consideration for other users and refrain from anything that could endanger themselves or third parties. Every user must expect that they could be endangered by other users or falling objects and must take appropriate precautions on their own responsibility.
(4) The operator is not liable for damage caused by climbing in the climbing forest or otherwise in connection with the stay in the climbing forest. However, this does not apply to claims due to breach of essential contractual obligations (including traffic safety obligations) and/or intentional or grossly negligent actions by the operator (as well as their vicarious agents and vicarious agents). In no case is the operator liable for unforeseeable or remote damage. Liability for culpable injury to life, body and health remains unaffected.
(5) Any damage must be reported to the staff immediately and in writing before leaving the climbing forest.
(6) Parents and guardians are liable for their children or the people entrusted to them. For children during their stay there are special risks in the climbing forest and especially when climbing, for which parents or other guardians are responsible for taking precautions. Children must be supervised throughout their entire stay in the climbing forest.
For groups consisting of several minors and school classes, the adult group leaders are responsible for ensuring that the operator's general terms and conditions are adhered to in all respects by the group members.
(7) You have to take care of your wardrobe. No liability is accepted in the event of loss or theft.

§ 4 Safety instructions and equipment

(1) Every user must take part in the safety briefing before entering the climbing forest.
(2) Before access, the practice course must be completed under the supervision of an employee of the climbing forest.
(3) Users who are unable to correctly implement the prescribed safety rules for self-protection must refrain from participating in the climbing forest.
(4) The user may not be unsecured on the course at any time. There must always be two carabiners attached to the safety rope on the course. When you put it around, a carabiner always gets caught in the safety rope. If the course has a continuous safety system (rope glider), the user must hook up at the beginning of the course and maintain this safety system unchanged. If there are any uncertainties or doubts regarding correct use, a member of the staff should always be summoned.
(5) Each station may be accessed by a maximum of one person at a time. A maximum of four people are allowed to stay on the pedestals (platforms) at the same time. The partner course is excluded from this regulation.
(6) You must always brake on rope descents to prevent a strong impact at the arrival point. The rope runs may only be used once it is ensured that there are no people in the arrival area.
(7) All instructions and decisions of the operator and/or staff are binding. In the event of violations or violations of the instructions of the operator and/or staff, the users concerned may be excluded from using the climbing forest without a refund of the entrance fee. In the event of violations or violations of instructions from the operator and/or staff, the operator assumes no liability for any associated damage.
(8) The rented equipment (helmet, harness, safety line with rope glider) must be put on and used according to the instructions of the operator and/or his staff and in accordance with the safety instructions. It is not transferable to others, may not be taken off while visiting the climbing forest and must be returned three hours after it is handed out. Any
General terms and conditions of Weitblick Naturerlebnis GmbH
Any damage to the equipment must be reported to employees immediately. Equipment brought along may not be used.
(9) Areas marked as closed may not be entered, and in particular may not be climbed on. To protect the forest floor and for your own safety, you should stay on the marked paths.
(10) When visiting the climbing forest, no objects may be carried that pose a danger to the participant or to other users on the ground. This includes, in particular, jewelry, bags, drinking bottles, backpacks, cell phones and cameras.
(11) Users must wear appropriate clothing and sturdy shoes. Long hair should be tied back to prevent injuries.

§ 5 Copyrights

(1) The operator reserves the right to take photos, film and webcam recordings throughout the climbing forest during use and to use these for advertising and information purposes. Users who do not agree to this must report this to staff before use.
(2) The taking of photos, films and webcam recordings for purposes other than private purposes may only be made after consultation with the operator.

§ 6 House rules

(1) The operator or the people acting on his behalf reserve the right to exclude people who do not adhere to these general terms and conditions from using the climbing forest.
(2) The operator exercises house rights and reserves the right to stop operations completely or temporarily at any time for safety reasons and in the event of adverse weather (fire, storm, thunderstorm, technical defects, accident, etc.). In this case, the entry price will not be refunded.
(3) The climbing forest as part of nature must be kept clean and treated with care. Waste must be thrown into the existing waste containers.
(4) Dogs must be kept on a leash throughout the climbing forest area.
(5) There is an absolute ban on smoking in climbing equipment - and in the forest.

§ 7 Data protection

(1) The operator only collects data that is necessaryin order to be able to operate the system at a specific safety level. This applies in particular to signing by name to acknowledge the general terms and conditions.
(2) The operator does not disclose any personal data to third parties unless the user has expressly given his consent.

§ 8 Severability clause

(1) If general terms and conditions have not become part of the contract in whole or in part or are ineffective, the rest of the contract remains effective.
(2) If the provisions have not become part of the contract or are ineffective, the content of the contract is based on the statutory provisions.


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