data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

1. responsible body

Weitblick Naturerlebnis GmbH

Essenheimerstrasse 26a

55270 Ober Olm

info@weitblick-kletterwaelder.de

represented by the managing director Thorsten Held

 

2. collection and storage of personal data and the nature and purpose of their use

 

2.1 Type of data collection when accessing the website

When you visit our website https://www.kletterwald-neroberg.de/, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted

- IP address of the requested computer

- Date and time of access

- Name and URL of the file accessed

- Website from which the access is made (so-called referrer URL)

- Browser used and, if applicable, the operating system of your computer and the name of your access provider

- Language and version of the browser software

 

2.2 Purpose of data collection

We process the aforementioned data for the following purposes:

• Ensuring a smooth connection to the website
• Ensuring a comfortable use of our website
• Evaluation of system security and stability
• For further administrative purposes

 

2.3 Contact form and email enquiries

If you contact us via the website or by e-mail, your sender data will be transmitted in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent. This data is stored for the purpose of processing your request. It will not be passed on to third parties unless applicable data protection regulations justify a transfer or we are legally obliged to do so. You can revoke your consent at any time. In the event of revocation, your data will be deleted immediately. Your data will otherwise be deleted once we have processed your request or the purpose of storage no longer applies.

2.4 Orders

We collect personal data if you voluntarily provide it to us when ordering a chargeable service, for example by filling out a corresponding form. We store and use the data collected, such as name, address, telephone number and e-mail address, for the purpose of providing our services and fulfilling and processing any contract concluded with you, as well as for our own marketing purposes. Once the contract has been fully processed, your data will be deleted, taking into account the statutory retention obligations, unless you have consented to further use.

 

3. use of your data for advertising purposes

In addition to processing your data to process your purchase, we use your data to recommend products and services to you.

You can object to the use of your personal data for advertising purposes as a whole or specifically for selected communication channels at any time without giving reasons.

4. disclosure to third parties

Your personal data will only be transferred to third parties if this is necessary to fulfill the contract and / or if we are legally obliged and / or entitled to do so in individual cases and / or if you have given your consent.

5. cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware.

Information is stored in the cookie that results in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.

On the one hand, the use of cookies serves to make the use of our website more convenient for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you (see section 5). These cookies enable us to automatically recognize that you have already visited our website when you visit it again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is required for the purposes mentioned to safeguard our legitimate interests and those of third parties in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

Cookies technically required for the operation of our website:

These cookies are technically necessary for the operation and functionality of our website. They make the website technically accessible, secure and usable and provide essential and basic functionalities, such as the navigation on the website or the recurring correct display of the website in the Internet browser.

Analytics/analysis cookies:

These cookies allow us to collect data in an aggregated form about website visitors.

This data is used to eliminate errors and improve the quality of the website.

Deactivating the cookie settings:

Most browsers are preset to automatically accept cookies. You can object to the generation of cookies by deactivating cookies in the system settings of your browser. Please note, however, that some cookies are technically necessary for our website to function, as otherwise the page cannot be accessed and displayed. If you deactivate cookies, you will not be able to use parts of the website (without restrictions).

We only use cookies that are not technically necessary for the function of our website with your prior express consent.

You can also control the installation of cookies yourself at any time by changing your browser settings and/or deleting all cookies.

6. analysis tools

The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.

1. a) Google Analytics

We use Google Analytics, a web analysis service of Google Inc (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”) for the purpose of designing and continuously optimizing our pages to meet your needs. Use of data by Google Analytics: https://policies.google.com/privacy/partners?hl=de. In this context, pseudonymized user profiles are created and cookies (see section 5) are used. The information generated by the cookie about your use of this website, such as

• Browser type/version,
• operating system used,
• Referrer URL (the previously visited page),
• Host name of the accessing computer (IP address),
• time of the server request

 

are generally transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that they cannot be assigned (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

Further information on data protection in connection with Google Analytics can be found in the Google Analytics help section (https://support.google.com/analytics/answer/6004245?hl=de).

1. b) MapBox

Our website uses MapBox API, a service provided by MapBox Inc (address: 740 15th Street NW, 5th Floor, Washington, District of Columbia 20005, USA). We use MapBox to display geographical information visually. When MapBox is used, MapBox also collects, processes and uses data about the use of the map functions by visitors.

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.

When you visit one of our websites, MapBox stores a cookie on your device via your internet browser. As a result, information about your use of our website, including your IP address, is transmitted to a MapBox server in the USA and stored there. This data is processed for the purpose of displaying the website or ensuring the functionality of the MapBox service. MapBox may pass this information on to third parties if this is required by law or if the information is processed by third parties on behalf of MapBox.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Further information on data protection in connection with MapBox can be found at https://www.mapbox.com/privacy/.

1. c) Google Tag

This website uses Google Tag Manager. This service allows website tags to be managed via an interface. The Google Tag Manager itself does not set cookies but only tags and does not collect any personal data. The service triggers other tags, which in turn may collect data. However, Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.

1. d) Matomo

On this website, we use the statistical analysis tool “Matomo” (formerly “Piwik”) to analyze the use of our website. We can use the statistics obtained to regularly improve our offer and make it more interesting for you as a user. We use “Matomo” for the purpose of performing our task in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR.

Cookies are stored on your computer for this analysis. We store the information collected in this way exclusively on our server in Germany. You can prevent the analysis by deleting existing cookies and preventing the storage of cookies. If you prevent the storage of cookies, we would like to point out that you may not be able to use this website to its full extent. You can prevent the storage of cookies by changing the settings in your browser. If you do not want your navigation to be analyzed anonymously by “Matomo”, you can deactivate this function. You can decide here whether a unique web analysis cookie may be stored in your browser to enable the operator of the website to collect and analyze various statistical data.

1. e) Meta pixels

On this website, we use meta pixels from Meta Platforms to measure the conversion of visitor action pixels. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Dublin, Ireland. However, according to Meta, the data collected is also transferred to the USA and other third countries.

By using visitor action pixels, the behavior of individual site visitors can be tracked after they have been redirected to our website by clicking on a Facebook or Instagram ad. This allows us to evaluate the effectiveness of Facebook and Instagram ads for statistical and market research purposes and to optimize future advertising measures.

The data collected is anonymous to us as the operator of this website, so we cannot draw any conclusions about the identity of the users ourselves. However, the data is stored and processed by Meta Platforms so that a connection to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy (https://de-de.facebook.com/about/privacy/) and Instagram Privacy Policy (https://help.instagram.com/519522125107875/?helpref=uf_share). This allows Meta Platforms to place advertisements on Facebook and/or Instagram pages and outside of Facebook. This use of the data cannot be influenced by us as the operator of this website.

The use of this service is based on your express consent in accordance with Art. 6 para. 1 lit. a GDPR. This consent can be revoked at any time with effect for the future.

If personal data is collected on our website with the help of the tool described here and forwarded to Meta Platforms, we and Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Dublin, Ireland are jointly responsible for this data processing. The joint responsibility is limited exclusively to the collection of the data and its forwarding to Meta Platforms. The processing carried out by Meta Platforms on Facebook and/or Instagram after forwarding is not part of the joint responsibility.

You can find further information on protecting your privacy in the Facebook and Instagram privacy policies:

- Facebook

https://de-de.facebook.com/about/privacy/

- Instagram

https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect

 

7. linking from social media

We link to the following social media providers:

- Facebook

- Instagram

- YouTube

 

The linking takes place by means of corresponding social media buttons.

Your usage data (e.g. address of the page you are currently visiting) is only transmitted to these networks after you click on the corresponding link.

On the Facebook and/or Instagram and/or YouTube pages clicked on, these social networks may collect usage and possibly user data. We have no influence on the data collected and data processing procedures, nor are we aware of the full extent of the data collection, the purposes of the processing or the storage periods. We also have no information on the deletion of the data collected by the plug-in provider.

We therefore inform you according to our level of knowledge:

Your browser may only establish a direct connection with the servers of the aforementioned social networks when you click on the link. As a result, the information that you have visited our website is indirectly forwarded to these services. If you do not want such data transmission, we advise you not to click on the social media buttons.

The purpose and scope of the data collection by the social networks, as well as the further processing and use of your data there, as well as your rights in this regard and setting options for protecting your privacy, can be found in the data protection notices of these services.

 

8. payment methods
9. a) PayPal

This website offers the option of payment via PayPal. The provider of the payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

When you pay with PayPal, the payment data you enter (your payment data, e.g. account or credit card number, IP address, browser and device type, first and last name if applicable, address data if applicable, information about the product ordered if applicable) is transmitted to PayPal.

The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You can withdraw your consent at any time. Data processing operations carried out in the past remain effective in the event of a revocation.

1. b) Stripe

This website offers the option of payment via Stripe. The provider of the payment service is Stripe Payments Europe, Limited (SPEL); 1 Grand Canal Street Lower; Grand Canal Dock; Dublin; D02 H210; Ireland

When you pay with Stripe, the payment data you enter (your payment data, e.g. account or credit card number, IP address, browser and device type, first and last name if applicable, address data if applicable, information about the product ordered if applicable) is transmitted to Stripe

The transmission of your data to Stripe is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You can withdraw your consent at any time. Data processing operations in the past remain effective in the event of revocation.

 

9. rights of data subjects

You have the right:

• to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details;
• in accordance with Art. 16 GDPR, to demand the immediate correction of incorrect or incomplete personal data stored by us
• in accordance with Art. 17 GDPR, to demand the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims
• in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR
• in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
• in accordance with Art. 7 para. 3 GDPR, to revoke your consent to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future and
• to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

 

10. right to object

If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to info@weitblick-kletterwaelder.de.

11. data security

We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

12. topicality and changes to this privacy policy

This privacy policy is currently valid and was last updated in April 2024.

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current privacy policy at any time on the website at https://www.kletterwald-neroberg.de/.